Shipping Policy

Last Updated: 9/17/24

We aim to get your order to you quickly and securely. Here’s how we handle shipping at Fajuva.

1. Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• You’ll receive an email with tracking information once your order ships.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order size.

DestinationEstimated Delivery TimeUSA3–7 business daysCanada5–10 business daysInternational7–21 business days

Note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.

3. Shipping Carriers

We partner with reliable carriers such as USPS, UPS, DHL, and FedEx, depending on destination and shipping method selected.

4. Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can track your order anytime through your account or the tracking link provided.

5. Customs & Duties (International Orders)

For international orders, customs duties and taxes may apply depending on your country. These charges are the customer’s responsibility.

6. Lost or Delayed Orders

If your order is significantly delayed or lost in transit, contact us at support@fajuva.com and we’ll investigate with the shipping carrier.